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Digital Support Specialist

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thunder::tech is seeking a full-time Digital Support Specialist. You must have an interest in the data side of the web. Web application developers, database architects, mobile application developers and programmers are wanted for our growing agency.

The Development Department is responsible for day to day project production, relationship management, and client interactions. In our department we have three mid-levels consisting of application development, support, user experience, and front-end development. We work closely with all departments and make web-based ideas come to life. From web development to responsive design to CMS database integration, we pride ourselves on great work and innovation. This position requires a motivated, organized and team-oriented individual who is proactive and has a desire to be the best at what they do.
 

Specific Responsibilities:

  • Work in conjunction with various departments for the development of projects
  • Develop expanding features for applications and dynamic websites
  • Analyze and troubleshoot active websites and applications across a wide array of programming languages
  • Provide updates on the status of requests for both clients and management
  • Stay up to date on current technological developments for potential use in the workplace
  • Conduct Quality Assurance tests and create reports
  • Assess current and potential projects from a technical point of view and provide input for cost and time estimates
 

Primary Qualifications:

  • Strong knowledge of .NET 4.0+ framework and webforms architecture
  • Proficient in C#, with a good knowledge of their ecosystems
  • Strong knowledge of PHP
  • Strong understanding of object-oriented programming
  • HTML, CSS, JavaScript (Browser side languages)
  • Proficient understanding of code versioning tools (such as Git and SVN)
  • Experience with popular web content management systems (such as Kentico, Sitecore, Wordpress, Umbraco, Drupal)
 

Expected Experience:

  • 1-2 years of technical support desk experience helping individuals with technical issues.
  • 1-2 years of professional web development using ASP/ASP.NET and object-oriented programming with knowledge of N-Tier development
  • Comfortable in latest versions of Microsoft Visual Studio, MS SQL Server, and NetBeans



Bonus:

  • MS SQL, MySQL (Database normalization and working knowledge of stored procedures and triggers)

Perks & Benefits

We provide many perks & benefits that support our team members with their health, continued education, and home life. As we migrate this new norm, we are always evolving, and believe that it is important to continue to grow our list of benefits to provide our team members with all they need to succeed.

Hybrid Work Atmosphere (Remote/In Office), Work From Anywhere, Flexible Work Schedule, Medical, Dental, Rx and Vision Insurance, Long-term Disability, Short-Term Disability, Paid Maternity/Paternity Leave, Life Insurance, 401K + Match Eligibility, and Anniversary Recognition with Yearly Incentive.

Vacation Time, Sick Time, Mental Health Days, Manager Discretion “Bonus” Days, "Summer Fridays", Pet Bereavement Days, 10 Paid Holidays, Including St. Patrick’s Day, and Paid Day Off For Your Birthday. *When you add it all together, this equates to working 11 out of 12 months of the year!

Mentoring Opportunities, Employee Membership Enrollments, Agency Lunch and Learn Sessions, Department Strategy Sessions, and Quarterly and EOY.

On-Site Gym, On-Site and Virtual Personal Training, 100% Subsidy, and HarvestOwl Healthy Lunch Subsidy.

Holiday Party, Summer Cleveland Guardian's Game, Monthly Happy Hours (Rooftop in the Summer), Day Before Thanksgiving Happy Hour, Philanthropic Opportunities, Friday “Beer 30”. What does this mean you ask? Your work day ends at 4:00pm on Friday to enjoy a beverage, unwind with team members and get yourself ready for the weekend!

Ready to join our t::team?

Let's discuss your options and the best way to help you thrive here at t::t
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