Consumer Behavior Shifts & Life After COVID-19

 

As things continue to change, we’re helping by providing marketing advice, fresh perspectives and strategic planning for companies during and after the pandemic. For a full list of our COVID-19 resources, click here.
 

• Consumer Behavior Trends: Travel, Tourism and COVID-19, Part 1
• Consumer Behavior Trends: Travel, Tourism and COVID-19, Part 2
• Consumer Behavior Trends: e-Commerce and COVID-19
• Consumer Behavior Trends: B2B Sales and COVID-19, Part 1
• Consumer Behavior Trends: Food and Beverage and COVID-19

The reopening of our domestic economy in May is a do-over for the government and our society. If we don’t act differently, the virus will surge once again. This is the roller coaster that all businesses and consumers will be living with for the foreseeable future. 

 

Until widespread testing and contact tracing is in play and then an eventual vaccine deployment occurs, life will continue to be a hybrid of facets of our “before COVID-19” life combined with the restrictions we experienced during the spring lockdown. 

 

In essence, life will be constrained for some time.

 

A “slowdown approach” will have to prove effective, allowing us to move back to some form of normalcy so we can co-exist with the virus without overwhelming our healthcare system. What we experienced this March and April is becoming known as a “hard lockdown” where only essential businesses were allowed to operate. If we keep the curve flattened and the slowdown approach works, this would become a last resort for the government to use again. If not, we face the possibility of another hard lockdown.

 

Announcements lifting the current lockdown restrictions have raised spirits, stock markets and hope, but that doesn’t mean consumers are going to be heading back to life as normal. Marketers should be prepared for a blended new normal—one that mixes in new habits picked up during the lockdown. 

 

These are the major categories most likely to see huge shifts in behavior and new trends. Marketers need to be prepared for changes within:
 

Normally, there is a bell curve when it comes to the adoption of new methods, technology and other changes in society. However, this isn’t a normal time and the entire country was forced into new habits all at once and for a prolonged period of time. You know the old saying, “21 days to form a habit,” right? Well, most of the working world had their lives altered far longer than 21 days! With a slow and constrained reopening of the economy, new habits and expectations will be sticking around. 

 

 

As we enter this new blended reality, thunder::tech will be posting on more trends in consumer behavior to be ready for. In the coming days we will be digging into the impact that COVID-19 will have in:

Of course, as you see buying habits changing in your industry, we want to hear them. Comment below and let us know your thoughts on Twitter.

 

Stay safe and nimble out there, brave marketers!

DON'T MISS OUT ON THE REST OF OUR SERIES ON CONSUMER BEHAVIOR TRENDS AND COVID-19:

• Consumer Behavior Trends: Travel, Tourism and COVID-19, Part 1

• Consumer Behavior Trends: Travel, Tourism and COVID-19, Part 2

• Consumer Behavior Trends: e-Commerce and COVID-19

• Consumer Behavior Trends: B2B Sales and COVID-19, Part 1

• Consumer Behavior Trends: Food and Beverage and COVID-19